Tom Merschdorf

We are extremely satisfied with our SafeRack gangway.

Easy to assemble and provides perfect accessible areas. Fast design and delivery.

We installed the Yellow Gates on all machine platforms above 4ft. They are far superior to using chains since the operators do not have to think about closing them once they access the platforms.

We received the same service, and quality we expected. It is used daily and does what it is designed to do. [It is the] right product for us.

Sales and engineering were very helpful and got me prints in a very timely manner which helped me close my sale. After my initial contact with SafeRack, they were going to get the order. It was just a matter of me closing my customer.

Tom answered all questions quickly and clearly. There has only been positive experiences dealing with SafeRack. Good quality work.

I found that the equipment is very sturdy and built to the OSHA regulations. Its very easy to put together, I can trust it is built to code, the bright colors of the products makes it look very nice.

Our crew used them immediately and are grateful they arrived so quickly. Tom and Amber are always quick to respond to any question we might have. They are the ‘go’ to team.

The product was very simple and met all the specs that the customer requested. The SafeRack name is well know and respected. Product is very well made.

The entire process went smoothly. I was kept well informed by Tom Merschdorf and Paula Witherspoon during the fabrication phase through delivery and installation. The estimated time frame given from purchase to installation was accurate. Excellent service once again by Tom Merschdorf!

Quick and easy assembly, I like the little mini platform. Our VP of QA likes it. If QA likes it, everything else is just icing on the cake. It’s great for getting people to understand standard construction. Sometimes it’s very hard to get internal people to understand that they don’t need huge platforms. Everything went well. I love the trailer for demo purposes and my sales rep was able to arrange a plant visit to talk to someone who already had a unit installed. Getting feedback from someone living with it was great.

The products were delivered very fast it seemed. The ergo design is nice and the operators appreciate this model the most – the safety yellow color, the design to allow this to be placed on either side of the trucks, and the low profile. All positive!

Very good product delivered at a very reasonable price. Our customer has very specific needs and these were met on every occasion. Delivery was very quick. Lead times are always consistent and short. Response was excellent. I usually would have our quote within an hour or two at the most.

The order was delivered within just a few days. My sales rep was very responsive and I always received prompt service. The biggest benefits are safety when climbing, ease of use and product quality. All was excellent.

Excellent product… Excellent quality.

When the chocks arrived I told the operators there was no way they got here that fast! My salesman was very helpful, worked with me in making sure that the proper item was purchased.

The process of identifying and ordering the part needed was simple. Each salesperson I dealt with was very knowledgeable, very professional and communicated well.

Customer service worked very closely with our customer to fulfill our needs. We purchased for our customer…. safety factor was very important.

Easy transaction, quick delivery, easy to install.

Product was delivered in a very timely matter and my salesperson was very receptive and responsive to my individual needs.

My entire experience with SafeRack and their employees has been very positive, which seems to be very difficult to find these days.